Hanoi Serenity Hotel

1B Cua Dong St, Old Quarter, Hanoi, Vietnam, Hanoi, Vietnam  show map
 2 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Hanoi Serenity Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Free parking
Luggage storage
24-hour

24-hour reception

24-hour room service

Food/ Drinks

Restaurant

Coffee/Tea in lobby

Shuttle

Airport shuttle

Laundry
Kitchen facilities

Refrigerator

Overview

Hanoi Serenity Hotel is rated 2 stars and provides visitors with currency exchange, a safety deposit box and free parking.

This hotel is located in a historic area, just 500 meters from Dong Xuan Market, Thang Long Ca Tru Theatre and Bach Ma Temple. Guests can get to Hanoi city center, which is 1 km away.

A citadel, a theater and a temple are set within walking distance.

Ha Noi Railway train station is 15 minutes' walking distance from the hotel. 25 km to Noibai International airport.

Rooms

Hanoi Serenity Hotel is a property in Hanoi that comes with 20 rooms and provides climate control, a safe, satellite television, a personal computer and a fridge. Hanoi Serenity Hotel offers rooms with the city view. Bathrooms are fitted with a bathtub, a hairdryer and a shower.

Eat & Drink

Treating guests with Vietnamese dishes, Com Ga Hoi An is 50 meters away.

Services

The hotel offers bicycle and car rental services on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public parking is possible at a location nearby.

Number of rooms:   20.

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Facilities

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Luggage storage
  • Currency exchange
  • Executive/club floor

Services

  • Airport shuttle
  • City shuttle service
  • 24-hour room service
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining facilities

  • Bed and breakfast
  • Restaurant
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Business services

Children's facilities

  • Babysitting/Child services

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Mini-bar
  • Sitting area
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer on request

Self-catering

  • Refrigerator

Media

  • Cable/ Satellite television
  • In-room computer
  • Telephone

Policies

Check-in

  • from  2 pm

Check-out

  • until 06:00-12:00 

Children and extra beds

  • Older children/adults may stay at the price of USD 5 per person per night in an extra bed. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Hanoi Serenity Hotel Hanoi location
Show big map »

Hotel Address:

1B Cua Dong St, Old Quarter, Hanoi, Vietnam, Hanoi, Vietnam

Get directions
City Center
  • Hanoi
    1400 ft
Airports
  • Noibai International (HAN)
    13.1 mi
  • Catbi (HPH)
    58.6 mi
Train Stations
  • Ga Hà Nội Railway station
    4600 ft
  • Ha Noi Railway station
    4600 ft
Restaurants
  • Com Ga Hoi An (Hoi An Chicken Rice)
    100 ft
  • Highway4 Restaurant, Bat Su (cuisine: Vietnamese)
    300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until 06:00-12:00 
  • Number of rooms:
    20

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiHanoi Serenity Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in Vietnam

Use Badge

Rooms and availability

Hanoi Serenity Hotel Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Hoan Kiem Lake2700 ft

Popular areas

  • City Center1000 ft

Places of interest

  • Chợ Đồng Xuân Market1400 ft
  • Ha Long Bucht3300 ft
  • National Assembly Building3300 ft
  • Ho Chi Minh-Mausoleum3300 ft
  • Lenin3300 ft
  • Quan Su Temple3700 ft

Shopping areas

  • Trang Tien Plaza4000 ft

Monuments and Landmarks

  • Bach Ma Temple1400 ft
  • Dong Xuan Market1400 ft
  • Hanoi Citadel1400 ft
  • Old City Gate2000 ft
  • St. Joseph Cathedral2000 ft
  • Ha Noi Flag Tower2300 ft
  • Ngoc Son Temple2300 ft
  • Cua Bac Church3000 ft
  • Long Bien Bridge3300 ft
  • Hoa Lo Historical Prison3300 ft
  • Friendship Cultural Palace4000 ft

Museums

  • Historical Military Museum2000 ft
  • Vietnam Military History Museum2300 ft
  • Vietnam Fine Arts Museum3700 ft

Theaters

  • Thang Long Water Puppet Theater2300 ft

Local attractions

  • Opera House 5200 ft
    1 Trang Tien St, Hanoi
  • Museum of the Revolution5200 ft
    25 Tong Dan St., Hanoi
  • West Lake1.1 mi
    Ba Dinh District, Hanoi
  • Museum of History 5200 ft
    1 Trang Tien St., Hanoi
  • Ho Chi Minh Museum1.0 mi
    19 Ngoc Ha St, Hanoi

Near the hotel

  • Old Quarter1200 ft
  • Golden Bell Show2000 ft
    No.72, Hang Bac St, Hanoi
  • Ancient House2300 ft
    87 Ma May Street, Hanoi
  • Vietnam Military History Museum2600 ft
    28A Dien Bien Phu St., Hanoi
  • Den Quan Tran Vu1200 ft
    Thanh Nien, Hanoi
  • Ha Noi Gallery2200 ft
    42 Cau Go St, Hanoi, Hanoi
  • Hanoi Flag Tower2500 ft
    Vietnam Military History Museum, Hanoi

Restaurants nearby

  • Com Ga Hoi An (Hoi An Chicken Rice)100 ft

    Address: 1 Cua Dong St, Hoan Kiem Dist

  • Countryside Restaurant300 ft

    Address: 29 Bat Dan str.
    Phone: +84 39234 228 / +84 985.198.886

    65% likes this, based on 33 reviews
    Cuisine: Vietnamese
    Price Range: USD 6 - USD 11

  • Cha Ca Thuy Hong300 ft

    Address: Hang Ga, Hoan Kiem

    62% likes this, based on 14 reviews
    Cuisine: Vietnamese

  • Highway4 Restaurant, Bat Su300 ft

    Address: 25 Bat Su
    Phone: +84 4 3926.0639

    61% likes this, based on 80 reviews
    Cuisine: Vietnamese
    Price Range: USD 10 - USD 15

  • Countryside Cooking Class300 ft

    Address: 29 Bat Dan Str
    Phone: +84 98 249 33 33

    79% likes this, based on 34 reviews
    Cuisine: Vietnamese
    Price Range: USD 10 - USD 40

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until 06:00-12:00 
  • Number of rooms:
    20

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiHanoi Serenity Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in Vietnam

Use Badge

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Hanoi Serenity Hotel Reviews

Guest reviews are submitted by our customers after their stay at Hanoi Serenity Hotel

Average guest rating

8.4out of 10
Superb
Based on 45 reviews

Guest reviews

  • Family with children
    7.8

    In the old district you can find the most things on walking district. 10 min walking to the lake. The place is very crowded as the streets are narrow. Most of the times difficult to walk because the sidewalks are filled with parked scooters or people eating at the stalls, you will have to walk on the streets. But it's charming and the way it works here. The room was good, but there were no mirrors in there it looked like. We found there was a mirror on the inside of the closet door when we were leaving :-). Very friendly and helpful staff. They want to help you with everything, but my experiences were not that good. I ordered food via one of their restaurants but it did not taste good. A massage was arranged in the same street, but there I found the masseuse wanting to pick my pocket. I did not book any tours with them because I prebooked it at the sinh tourist earlier this year. So no information about the tours they can arrange.

    Cockroaches in the kitchen, but it looked liked cockroaches are part of the old district. The beds were a little hard. The bathroom itself was acceptable, not in a very good condition in my opinion. When showering the water was flowing to the 2nd drain near the toilet instead of the drain that was made for the shower itself, causing to wet up almost the whole bathroom floor.

  • Couple
    4.6

    I stayed at the hanoi Serenity Hotel for 3 nights and the only thing I liked about this hotel was the staff.

    Besides the staff, the rest is not worth the money. We got there early in the moorning and they were very kind and gave us a room anywhere, however we used it until I saw a flea in the bed. We went donw to the reception and they upgraded us to a better room. The standard one was small and dirty, the better one, was bigger but still not worth the money. We stayed at another hotel in Hanoi earlier during the same trip and I hope we could have gone back to the first one. For the same money you can get better options. Another issue was the noise, but not the expected noise from hanoi's motorbikes and street activity, but the noise coming from the hotel itself, since they decided to do some repairs from 8 am to 10pm!

  • Couple
    7.0

    hard mattress like plastic, a lot of mosquitos in room

  • Couple
    7.8

    Value for money is excellent. Room was very basic but clean and all we needed for a budget stay. In the heart of the old quarter so great location.

    No window in room,

  • Single
    7.8

    Very friendly and helpful staff. I received all the information I needed the minute I arrived and check-in was performed quickly and quietly while I was invited for a cup of complimentary coffee or tea in the adjacent breakfast room. Apart from this, the hotel's location is great and the facilities, if not great, absolutely adequate at this price point.

    No complaints, really. I could have mentioned how Hanoi is very noisy and busy but this did nothing to disturb my sleep, so I have nothing negative to report.

  • Older travelers
    9.6

    Staff were very helpfull and friendly. They made fresh pancakes for breakfast. Good location in the centre of the old French quarter.

  • Single
    9.2

    very friendly and helpful staff, good location, lot of facilities crammed into small space, very clean

    bed was too short for me ( I'm 5'8") so my partner who is taller wouldn't be able to stay there!

  • Single
    8.2

    Liked the great customer service and willingness of the staff to help out a new person to Hanoi to get oriented in a city which is not the easiest to get around.If thểre were any problems they took care òf them immediately.

    Would have liked it to be a bit closer to the main shopping area.

  • Single
    9.6

    Personal are extremely helpful, breakfast is quite tasty

    Evidently nothing

  • Single
    9.2

    I stayed 1 night. Asked to buy a ticket for the boat excursion in HaLongBay. Answered it was only possible to stay half day (no room available for the night - it was chinese nwe year) But when on the boat they told me they had 2 rooms empty. So I stayed the night & phoned at the hotel and asked to reserve for the day after. On my arrival they told me they were complete but that I could stay at another hotel for the same price. The surprise was that the other hotel was quite luxury and it cost 40 $; they kept the promise and paid only 16 $. wonderful

  • Couple
    8.2

    Service and breakfast were great, only bad thing is they don't have an elevator. Location is also great.

  • Single
    8.8

    The staff are genuine and friendly. Ly, Linh, Huyen and Thuy are great girls. And the lady who cooks breakfast doesn't speak much English but she always smiles. All the staff are always helpful. And the cleaning ladies are also friendly, always smile as I went by.

    Although the cleaning ladies are very pleasant and friendly, they should remember that the guests may be trying to sleep. The stair area tends to echo a bit. When I first stayed at the hotel I was very tired and needed to sleep a lot during the day. I was woken up a couple of times by the cleaning staff talking loudly in the stairwell. I asked them to be quiet twice. They did not need to be talking so loudly and they need to realise that guests are paying money to stay there. I do not want to cause any problems for these ladies as I think they are good people, but I think they need to be made aware that their voices echo in that area. Maybe have a quiet word with them? This is the only thing that I didn't like about the Serenity Hotel.

  • Couple
    9.6

    The attitude and service are both wonderful, the complete opposite to most of Vietnam. The staff is always smiling at you, and are very nice and helpful. Also they speak very good English. You can book your trips around the north of Vietnam straight from the hotel. They will always ask you how the trip go, and if you have complaints they will tell the booking agency immediately and arrange a compensation for you! Also a computer + internet connection is available in most of the rooms.

  • Group of friends
    10.0

    Good staff, convenient rooms

  • Group of friends
    7.4

    The rooms were clean and good enough, the location was excellent...

    There was no elevator and we had to overtake 103 stairs every day to go to our room at sixth floor...

How to reach hotel

hotel Hanoi Serenity Hotel Hanoi location
Show big map »

Hotel Address:

1B Cua Dong St, Old Quarter, Hanoi, Vietnam, Hanoi, Vietnam

Get directions
City Center
  • Hanoi
    1400 ft
Airports
  • Noibai International (HAN)
    13.1 mi
  • Catbi (HPH)
    58.6 mi
Train Stations
  • Ga Hà Nội Railway station
    4600 ft
  • Ha Noi Railway station
    4600 ft
Restaurants
  • Com Ga Hoi An (Hoi An Chicken Rice)
    100 ft
  • Highway4 Restaurant, Bat Su (cuisine: Vietnamese)
    300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until 06:00-12:00 
  • Number of rooms:
    20

Hotel Awards

VietnameseHOTEL AWARDSHighly RecommendedHanoiHanoi Serenity Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in Vietnam

Use Badge